Mobile Infographic

Forbes

Creating engaging mobile experiences with interactive infographics using Forbes' extensive list data boosting user engagement and session lengths.

Platform
Mobile Web App
Team
  • UX Designer (me)
  • 1 Product Owner
  • 2 Product Managers
  • 2 Senior Developers
Status
Retired
Overview

This project began as a challenge: could we create an interactive infographic tailored for mobile, using Forbes' extensive list database? With the Mobile PWA launch, a growing mobile audience, and attention spans reportedly shorter than that of a goldfish— which, for context, is about 9 seconds—the goal was to design an experience that delivered easily shareable, bite-sized information—engaging and immersive, yet quick to consume.

My Role

As the sole UX designer, I was responsible for the conceptual design, user flow, visual design, interactions, rapid prototyping and overseeing the user experience throughout the entirety of the project.

Recognition

Challenge

With the mobile PWA project up and running, we aimed to use it as an entry point, allowing users to flow seamlessly into this new interactive infographic experience. Standard charts and graphs are typically hard to consume on mobile due to limited screen size, so we needed to find a new way to represent data optimized specifically for mobile.

Approach

Using an existing infographic as a starting point, I worked closely with the Project Manager to define user personas and create a user flow, exploring different entry points into the infographic. I explored a concept of using the size of the circles to represent an entity’s net worth, while the vertical position indicated their rank. Users could tap each entity to access more information in the form of mini-cards and swipe vertically for additional details or or horizontally to switch entities.

Wireframe of the userflow

Design and Prototyping

After settling on the wireframes and user flow, I translated the designs into mid-fidelity mockups and imported them into InVision. This allowed me to quickly prototype the experience and share with stakeholders for rapid feedback as a proof of concept.

Wireframe of the userflow

Implementation and Testing

Once the proof of concept was approved, we beta-launched the product with an upcoming list. Releasing it to a small audience allowed us to test performance and engagement against the existing mobile list template. Based on the desktop package theme, mocks were created and spec’ed out for developers.

Wireframe of the userflow
Wireframe of the userflow

With the designs spec'ed out, I worked closely with developers to finesse transitions and to make sure features were implemented correctly.

Adding New Features

When it came time to launch America’s Top Colleges in this format we discovered new features and content types that we wanted to support to enhance and improve the experience. With the foundation already set, developers had more time to spend on our wishlist items and must-haves for the launch (e.g. more filtering options, search typeahead, expandable cards). I drafted up new wires to help communicate how new features should function.

Wireframe of the userflow

Collaboration and Handoff

Having created a library of components during the design phase, it was easy to hand off this mobile infographic template to fellow designers who could assist with the color theme and graphics. For this list, I collaborated with a UI designer to align the look and feel with the desktop feature and prepare assets for the developer handoff.

Wireframe of the userflow

Polishing Up The Design

For the NFL Valuations list launch, with no UI designers available, I provided designs and specs for developers, taking the opportunity to polish up the UI. This version was closer to the original proof of concept, interconnecting two separate lists: teams and players. We also explored new interactive elements, such as a pie graph where users could tap on each portion for more information.

Mock up with design polishes
Wireframe of the userflow Wireframe of the userflow

Monetization

As the product gained traction, it found a sponsor. With new ad requirements prominently affixing ads to the top of every screen, I adjusted the layout by removing info from the top of cards and introducing new mini intro cover cards.

Wireframe of the userflow

Going from the intro card to the next, we wanted to make sure the current entity can be identified at all times especially since users can land on any card through deep-linking.

Transition from intro cover card to the next card.
Transition from intro cover card to the next card.
Mock up showing the new card sizes on mobile with large ads.

Result

The Mobile Infographic experience resulted in a 6x increase in engagement and session lengths that doubled for users who interacted with the Mobile Infographic compared to those who interacted with the mobile list. Since its initial launch, multiple Forbes Lists have been released using this format. Click here to see the Forbes Centennial special package featuring the 100 Greatest Business Minds as a Mobile Infographic.